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We are here for you

Get intouch.

First things first: if you want to buy, tell us what you are looking for via a request. It takes about 2 minutes; prices, minimum order and shipping are fixed and published. This page is for everything else.

Email

info@retourendirekt.de

Fastest way to a response

Phone

+49 3334 5268506

Mon–Fri from 09:00 to 18:00

Fax

+49 3334 5268507

24/7 available

On-site

Schorfheide, DE

By appointment only

Answered in 10 seconds instead of 24 hours

Quick answers — and your request in 2 minutes

The most common questions are answered here. Above all we want to hear what you are looking for: describe your request in about 2 minutes and we come back with a concrete offer.

Looking for a specific product or quantity that is not in the assortment?
That is what the sourcing service on /en/gesuche is for: describe category, quantity, target price and deadline — we match the request against our closed supplier network and reply within 48–72 h with one concrete offer (B2B, from €5,000 goods value). Post your request
What is the minimum order and what does it cost?
1 pallet = 600 pieces, from 1.440,00 € net. The per-piece price steps down from 2,40 € to 1,00 € from 1 container (26 pallets).
Is there a manifest or a content list?
No — deliberately not. Pallets are unfiltered: not pre-sorted, nothing removed, no content list. That is exactly what keeps the per-piece price low.
What condition is the merchandise in?
Unsorted, unchecked customer returns. Individual items may be damaged or defective. Before dispatch we only check transport safety and pallet completeness.
Who may buy — do I need proof of trade?
Sold exclusively to business buyers (§ 14 BGB). No trade register entry and no VAT ID required. There is no right of withdrawal.
How long does shipping take?
Delivery 2–5 business days from Schorfheide (DE). EU-wide free shipping — no end date.

All answered?

Then tell us what you are looking for — we reply fast.

Post your request

Something else open — a special case, container logistics, an order already placed? Then write to us below.

Write to us

We look forward to hearing from you — we will get back to you within 24 hours.

Address

RetourenDirekt

Finowfurter Ring 45
16244 Schorfheide
Deutschland

Schorfheide, DE
Map view
Opening Hours
  • Montag – Freitag09:00 – 18:00
  • Samstag10:00 – 14:00
  • SonntagGeschlossen

Direct enquiry?

Tell us what you are looking for — we reply fast with a concrete offer.