Get intouch.
First things first: you do not need to request anything in order to buy. Prices, minimum order and shipping are fixed and published — you order directly in the pallet calculator. This page is for everything else.
Fastest way to a response
Phone
Mon–Fri from 09:00 to 18:00
Fax
24/7 available
On-site
By appointment only
Answered in 10 seconds instead of 24 hours
You don’t need to request anything — it’s all here.
We work without quotes and without personal price lists. The price the calculator shows is the price you pay. These are the six questions we get most:
- What is the minimum order and what does it cost?
- 1 pallet = 600 pieces, from 1.440,00 € net. The per-piece price steps down from 2,40 € to 1,00 € from 1 container (26 pallets).
- Do I need a quote before I can order?
- No. Pick the quantity in the calculator, add it to the cart, enter your details at checkout, pay. No account, no registration, no waiting for us to reply.
- Is there a manifest or a content list?
- No — deliberately not. Pallets are unfiltered: not pre-sorted, nothing removed, no content list. That is exactly what keeps the per-piece price low.
- What condition is the merchandise in?
- Unsorted, unchecked customer returns. Individual items may be damaged or defective. Before dispatch we only check transport safety and pallet completeness.
- Who may buy — do I need proof of trade?
- Sold exclusively to business buyers (§ 14 BGB). You confirm this with a checkbox at checkout — no trade register entry and no VAT ID required. There is no right of withdrawal.
- How do I pay and do I get an invoice?
- PayPal, credit card or bank transfer (prepayment). The invoice with all mandatory details is e-mailed automatically. Without a VAT ID incl. the destination country’s VAT; with a valid EU VAT ID net (reverse charge, VIES-checked at checkout).
- How long does shipping take?
- Delivery 2–5 business days from Schorfheide (DE). EU-wide free shipping (limited-time promotion; end date shown at checkout).
All answered?
Then you don’t need a form — calculate your quantity and order directly.
Something else open — a special case, container logistics, an order already placed? Then write to us below.
Write to us
We look forward to hearing from you — we will get back to you within 24 hours.
RetourenDirekt
Finowfurter Ring 45
16244 Schorfheide
Deutschland
- Montag – Freitag09:00 – 18:00
- Samstag10:00 – 14:00
- SonntagGeschlossen